About log-in passwords

It's strongly recommended that you secure your Groove account by setting a log-in password. Additionally, your account must be secured with a log-in password if you want to add the account to another computer. You'll be prompted to enter this password when you start the process of adding the account.

You can set a log-in password either when you initially activate your groove account, or you can set or change your password later.

Selecting a strong password

To select a strong password, use a word or combination of words and characters that you yourself can easily memorize and type, but that others will be unable to guess. For the strongest possible security, use 8–10 random words (not merely random characters).

Note: The log-in password you set applies only to the Groove account you're using on that computer. You must set passwords separately on each computer on which you add your Groove account. You can set the same password on each computer, or set different passwords.

About entering a password hint

Keep in mind that password hints are only intended to remind you of your password. For security reasons, it will never reveal the actual password. An effective hint will remind you (and only you) of your password. It should not enable others to guess your password.

About remembering your password

You may see an option to "remember" your password. If you don't see this option it means that a device policy for your account does not allow this action. See your Groove administrator for more information.

If you select this option, you (or anyone else) can log in to Groove without entering your log-in password. Use this option only if you're sure that no unauthorized people have access to your computer.

About recovering a forgotten password

If you forget your password, and if your password hint (if you set one) doesn't help you remember it, you can run the Password Reset process in order to obtain a new password.