Setting up an identity to use with a Jabber account

You can create or select a Jabber account to be associated with your default Groove identity.

Select Options - Preferences, and click the Identities tab.
If not already selected, select your default identity from the Identities drop-down menu.
Click Edit to open the Edit Identity dialog box.
Click the Jabber tab, and enter the required Jabber account information.

To use an existing Jabber account, enter your Jabber ID name and domain, and your Jabber account password.
For a new Jabber account, you can try entering any alphanumeric name as the Jabber ID and use jabber.com as the domain name (for example abl2334@jabber.com). If the name you enter is already in use, Groove will post an alert (after you click OK) that informs you of this status, and you can try a different name.

Click OK.

If you don't see a Jabber tab...

Jabber messaging integration is supported only on Groove accounts that are governed by policies set on an Enterprise Management Server. If your Groove account fits this criteria and you're not seeing a Jabber tab, check to make sure that you've selected your default identity. If you have selected your default identity, Jabber communications may not be enabled via management policy. See your Groove administrator for more information.

Changing the Jabber account associated with your Groove identity

You can change the Jabber account associated with your Groove identity at any time. However, note that when you do so, any Jabber contact data that you had from the previous Jabber account will no longer appear in Groove. Typically, you might need to change your Jabber account because you entered the wrong information.

Select Options - Preferences, and click the Identities tab.
If not already selected, select your default identity from the Identities drop-down menu.
Click Edit to open the Edit Identity dialog box.
Click the Jabber tab.
Click Change.
Enter the updated Jabber account information you want.
Click OK.

Changing your Jabber account password

To change your Jabber account password:

Select Options - Preferences, and click the Identities tab.
If not already selected, select your default identity from the Identities drop-down menu.
Click Edit to open the Edit Identity dialog box.
Click the Jabber tab.
Click Change Password...
Complete the fields for changing your password and click OK.

Note: In order for the changed password to take effect, you must log off from your Groove account. Additionally, when you log off, wait for at least a minute before logging back on so the associated XMPP Server can register your changed password.

Warning: Groove does not provide a method for reminding you of your Jabber account password, in case you've forgotten it.

Removing a Jabber account from a Groove identity

You can remove a Jabber account so that it's no longer associated with a Groove identity. Note that removing a Jabber account does not delete it from the Jabber server. You can continue to use the Jabber account using your Jabber client.

Select Options - Preferences, and click the Identities tab.
If not already selected, select your default identity from the Identities drop-down menu.
Click Edit to open the Edit Identity dialog box.
Click the Jabber tab.
Click Remove.

Groove prompts you to confirm that you want to remove this account.
Click OK.